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Cal&Camsmom |
Posted: Apr 19 2003, 10:09 PM
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Bronze Member Group: Members Posts: 163 Member No.: 53 Joined: 28-March 03 |
I'm SOOOO irritated! On Wed. my Avent Isis pump broke! The thread where it attaches to the bottle broke! I've had it since the end of Feb. but started using it about a week after my dd was born (3/7)! So, I haven't been able to pump since Wed. I usually nurse her except when we go out I'll pump ahead of time so we have a bottle or two just in case. Dh wrote Avent an email & told them what happened & they're supposedly sending us a new part. This just sucks!!!
Sorry...just needed to vent! lol Jenn -------------------- |
MomToMany |
Posted: Apr 20 2003, 04:49 AM
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Unregistered |
Avent is really good about replacing parts , usually for free. I've heard lots of positive feedback about their customer service. I have one, too, but haven't used it since Hannah was 2 months old (she's 1 tomorrow!)
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MommyToAshley |
Posted: Apr 20 2003, 04:56 AM
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Happy Spring! Group: Administrators Posts: 27,473 Member No.: 2 Joined: 8-February 03 |
I have the same pump...I only pump occasionally, but it's been great for 7 months! I'm sorry your's broke, but I'm glad they are replacing the part for you!
And, no problem, vent anytime. Try one of these...they help take out the frustration: LOL -------------------- |
Cal&Camsmom |
Posted: Apr 20 2003, 10:24 AM
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Bronze Member Group: Members Posts: 163 Member No.: 53 Joined: 28-March 03 |
That's good to know! I just don't like to feed her formula, & she doesn't take formula too well in a bottle (lots of gas! lol). I hope I get the part on Monday!
Jenn -------------------- |
CantWait |
Posted: Apr 20 2003, 08:41 PM
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Diamond Member Group: Members Posts: 20,387 Member No.: 28 Joined: 1-March 03 |
graco is another company that's really good for replacing parts, and snug-a-bye I believe it is.
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dhoppygirl |
Posted: Apr 21 2003, 03:40 PM
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Bronze Member Group: Members Posts: 238 Member No.: 52 Joined: 28-March 03 |
Did you get your part today? I hope so!!!!
-------------------- Dawn
Mom to Peyton 9/23/2002, Sydney 3/30/2004 and Connor 11/15/2005 |
Cal&Camsmom |
Posted: Apr 21 2003, 09:36 PM
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Bronze Member Group: Members Posts: 163 Member No.: 53 Joined: 28-March 03 |
YEP!!! I'm SOOO happy that I can start pumping again! Neither can my lil Cam!!! lol
Jenn Thanks for asking! -------------------- |
MommyToAshley |
Posted: Apr 22 2003, 03:25 AM
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Happy Spring! Group: Administrators Posts: 27,473 Member No.: 2 Joined: 8-February 03 |
Yeah! Glad you got it!
And, It's good to know that they live up to their reputation! -------------------- |